Welcome to the website of the designer Hila Schneider, (“the website”), an online jewelry store. Dear users, these terms of use, together with the privacy policy document (insert active link) together constitute a binding contract between the company and you and it applies to all users on the site and binds them (“Regulations”). Using and surfing the website constitutes your agreement to what is stated in the regulations. If you do not agree with any part of the regulations – do not use the site or any part of it.

The site includes general and specific information about the products offered for sale on it and allows the user to purchase them according to the price stated on the site.

The use of the regulations in the masculine or plural form is for convenience only and these regulations refer, of course, to those who do not define themselves as such.

The company makes every effort and invests considerable resources in operating the site. If you encounter any problem, mistake or error, or if you have a question or comment, please contact us.

Definitions of terms in the regulations

In addition to any other definition in these regulations, the following definitions will apply:

1. User – any entity and/or legal entity that surfs the website, including the customer.
2. The company – Hila Schneider and/or any other legal entity that will operate the site on its behalf.
3. The product(s) – the products displayed on the site and offered for sale.
4. Terms of use – the terms in this document.
5. Customer – user who purchased a product on the website.
6. Content / contents – any information of any kind, including verbal, visual, audio, audio-visual content, as well as any combination thereof, as well as their design, processing, editing, distribution and way of presentation, including (but not limited to): any image, design , concept, photograph, illustration, animation, diagram, figure, visualization, sample, video, sound file and music file, software, file, computer code, application, format, protocol, database and interface and any character, sign, symbol and icon, uploaded to the website by the company and/or third parties.
7. The services – the various services offered on the website by the company, including the possibility to purchase the products.
8. Product delivery day – the day the product was delivered to the destination requested by the customer.
9. Address for mailing – the address specified by the customer as the address for sending orders.
10. The requested date for the delivery of the product – the date indicated by the customer as the date on which he prefers to have the products delivered to him.
11. The day the order was placed – the day the credit company approved the transaction made by the customer.
12. Business days – weekdays, Sunday to Thursday, and do not include Friday, Saturday, holiday eves and holidays.
13. Consumer Protection Law – Consumer Protection Law 1981 – 1981, its regulations and instructions.

Overall

1. The company may change and/or amend and/or subtract and/or add conditions in the regulations and/or part of them.
2. Any substantial change in the terms of these regulations will be published and will bind the user from the moment of its publication. Without detracting from the aforementioned, users are advised to periodically refer to the regulations.
3. In the event of a conflict between the provisions of these regulations and the provisions of the Consumer Protection Law and/or any other law, the provisions of the regulations shall prevail. If any law does not allow stipulation on its provisions, the provisions of this statute shall be read so as to be consistent with the provisions of the law and, if possible, according to the original intent of the provisions of the statute. It is clarified that the original intention of the provisions of this regulation is not to grant the user rights beyond the basic rights that cannot be conditioned (as far as they exist) and are expressly granted by law.
4. All the prices of the products offered on the website are stated in new shekels. The prices include VAT, if it is applicable by law, and do not include shipping fees. The company may update the prices of the products on the website and the shipping rates from time to time and without the need for prior notice. The valid price in relation to the order placed is the price that was published when the order process was completed (which includes the delivery of credit card information). If the prices were updated before the order process was completed, you will be charged according to the updated prices.
5. The company’s computer records only, regarding the actions carried out through the website, will be prima facie evidence of the correctness of the actions.
6. The images of the products shown on the website are for illustration purposes only and do not bind the company at all. The company does its best to ensure that the information displayed on the website is the most complete and accurate information, but it will be clarified that, in good faith, inaccuracies or errors may appear in it and the company will not bear any responsibility arising from or related to them.
7. The company does not undertake to keep stock of all the products whose pictures appear on the website.
8. The company is entitled to offer promotions, benefits and discounts on the website but is entitled at any time to stop, replace or change them, without having to give any prior notice.
9. When updating the shopping basket, the company reserves the right to send a reminder to the user about an ‘abandoned’ shopping basket, by sending an email to the address entered by him.
10. When registering for the site, the option to register for the site’s official mailings is offered. If the user wishes to remove himself from the mailing after surfing, he can do so through the link at the bottom of the received mailing and/or by contacting the company via email.
11. Registration to the website is limited to the creation of a single account for each user. The company reserves the right to remove duplicate accounts.

Obligations and declarations of the user towards the company

Without detracting from the declarations of the user’s obligations elsewhere in the regulations, the user declares, confirms and undertakes that:

• He may enter into a contract with the company according to the provisions of the regulations according to any law.
• Will fully comply with the regulations as well as the provisions of any law within the framework of using the website.
• Will use the site’s services for legal purposes only.
• Any information he provides for the purpose of making a purchase on the website and/or for the purpose of joining the company’s customer club, including credit card data and any other information that may be required of him, to the extent required, shall be true, accurate, complete, consistent with reality and not misleading. The user will update the company in any case of change in any other relevant information about the user.
• The customer database will be used by the company, among other things, to send messages, updates and advertisements to the user, as long as the user has confirmed their receipt. Deletion of details from the database will be done at the user’s request in the manner detailed in these regulations.
• The company will not be responsible for any direct and/or indirect damage, financial or otherwise, caused to the user and/or third parties as a result of using the website and/or relying on the content that appears on it.
• He agrees that the company will be entitled to provide the user’s details to third parties if this is required by any law and/or if the company faces the threat that legal measures (criminal or civil) will be taken against it for the acts and/or omissions of the user.
• Will not copy and/or reproduce the site and/or its contents.
• He relieves the company of any liability in connection with the contents of the site, including in relation to the products and their use.

The company has the right not to approve contact with a user for any reason whatsoever, and also not to allow the user to use or continue to use the site, in whole or in part, and/or cancel and/or block any content of a user and/or cancel a subscription and all immediately in any case of Misuse of the website and/or non-compliance with the conditions stipulated in the regulations, without detracting from any right the company has under law and/or agreement. The company will have exclusive, final and absolute discretion to determine what will constitute “misuse”, whether and when use of the website amounts to a violation of what is stated in these regulations and/or in any agreement and/or law.

The company’s responsibility and limitations

1. The company may, at its sole discretion, at any time and without prior notice, adapt and/or suspend and/or stop and/or change and/or limit the website, its contents and/or services – all or part of them – including access permissions , availability of activities and services, various contents, hours of operation, etc. In any case, the company will not be held responsible for any damages as a result of the aforementioned, even if it anticipated or could have anticipated these damages.
2. The services and products offered on the website are provided as they are (AS IS). The company does not undertake and will not be responsible towards the users in any matter arising from the use of the website and/or concerning the mix and/or quality of the products offered on it and/or the content on the website and/or the availability of the services therein and/or the adaptation of the website and/or its content to the expectations of the users.
3. The company and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and/or to a third party, as a result of using and/or purchasing products through the website, as well as relying on its contents – Any cause of action – including loss of income and/or loss of profit for any reason whatsoever.
4. As mentioned, the product images on the website are for illustration purposes only and there may be differences between the images displayed on the website, some or all, and the actual product sold.
5. In any case, the company will not bear any damage that is not direct and/or consequential damage and its responsibility for any damage caused, if caused, as a result of the customer’s use of the product shall not exceed the value of the purchased product that caused the damage.
6. The company is not responsible for the customer’s use of the product that is not in accordance with the manufacturer’s and/or company’s instructions and must strictly follow the usage and safety instructions accompanying the product, as far as such exist.
7. The company will not be responsible for delays in the delivery of the products as a result of events beyond its control, such as malfunctions, delays, strikes at Israel Post in particular and in the economy in general, natural disasters, epidemics, malfunctions in the computer system or in the telephone systems that will harm the completion of the purchase process or malfunctions in the electronic mail service.
8. The company does its best to deliver quality products at the requested time for product delivery. If the customer believes that the products he purchased through the website or the services offered on the website are defective in any way, he can contact customer service.
9. If and as it becomes clear that the company’s actions and/or omissions are inconsistent with the provisions of any aforementioned law and/or with what is stated in these terms of use, the user will notify the company immediately in writing, and will give the company at least 10 working days to correct the violation when the user waives Any remedy due to him for any violation on behalf of the company, unless the company has not corrected the violation within 21 working days from the date it received actual written notice of the violation.

The intellectual property rights of the company and its ownership regarding the contents of the website

1. The company makes sure to preserve the copyrights and other intellectual property rights on the Internet. Every user of the website is hereby required to observe and maintain the aforementioned rights, since maintaining them is a condition for using the website.
2. The company will be entitled to perform any action in relation to the website, including selling the website and/or selling advertising space on the website and/or placing sponsored links on it.
3. All intellectual property rights, including copyrights, models, methods and trade secrets, are the property of the company only and/or of the manufacturers of the products offered for sale on the site only. These rights apply, among other things, to the data and content on the website – including audio content, the list of products, the description and design of the products and any other detail related to the operation of the website.
4. Do not copy, reproduce, distribute, sell, market and translate any information and content from the website, including trademarks, images and texts, product design and images, etc., without obtaining the company’s prior written permission.
5. Do not copy and use, or allow others to use, in any other way the content from the website, including on other websites.
6. Do not run or allow to run any computer application or any other means, including programs of the type Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatically retrieving content from the website. In this rule, you may not create and do not use the aforementioned means to create a compilation, collection or database that will contain content from the website.
7. Content from the website must not be displayed in a frame (i-Frame), visible or hidden.
8. Content from the website may not be displayed in any way – including through any software, device, accessory or communication protocol – that changes its design on the website or removes any content from it, in particular advertisements and commercial content.

Registering on the company’s website and placing orders through the website

1. Products will be purchased by filling out an order form that appears on the website. It will be clarified that filling in all the details is a prerequisite for placing the order.
2. In order to ensure that the order is carried out efficiently and without errors, it is necessary to ensure that all the required details on the website are provided accurately. The user undertakes that any information he provides to the company, including credit card data and any other information that may be required of him, to the extent required, will be true, accurate, complete and does not violate the rights of third parties and the law. If incorrect details are provided when placing the order, the company will not be able to guarantee that the products will reach their destination. In the event that the products are returned to the company due to incorrect details, the customer will be charged for shipping and handling fees.
3. It is possible to place an order on the website without registration. If the customer is interested in a refund and is entitled to it according to the provisions of these regulations and the law, such a refund willGiven on credit, as defined below.
4. Upon placing the order by the customer, the credit card details will be checked, and upon confirmation of the order by the credit companies, a notification will be sent to the customer that the transaction has indeed been approved.
5. The details of the order as entered by the customer in the order form and the registration of the transaction in the company’s computers will constitute conclusive and final evidence of the correctness of the course of action.
6. In the event that the transaction was not approved by the credit company, the user will receive an appropriate notification about this and will be required to provide another means of payment.
7. Approval of the purchase operation is conditional on the fact that the product is indeed in stock in the company’s warehouses at the requested delivery date and/or at the time of the order. It is clarified that even if it is not stated that the product is not in stock and the product was not downloaded from the website until the order was placed, the company will not be obligated to sell the product and the customer will not have any claim and/or claim in this regard against the company because of this, subject to the company returning to the customer any amount he paid for the product if he has indeed paid the company and/or the company will cancel the charge if it has been made.
8. Each customer will be entitled to order a product and choose a requested destination for delivery by updating the requested destination in the order form – but the last delivery destination updated by the customer will be saved in the company’s database as the customer’s requested destination.
9. After the payment details have been entered on the payment page, a confirmation will be sent via e-mail about the receipt of the order details. This confirmation does not oblige the company to deliver the product and it only indicates that the order details have been received by the company.
10. If it turns out that the customer’s credit card is not valid, or that the credit card company does not honor the transaction, or that PayPal (or any other available electronic wallet service) does not honor the charge, or that the requested product is not in the company’s stock, the company will contact the customer to complete or cancel the transaction.
11. When paying with a PayPal account, the customer will be asked to enter the details of his existing account on the PayPal website, or he can choose to open a new PayPal account. If the customer decided to pay through a PayPal account, the company will be able to collect the payment for the purchased product only after receiving approval from PayPal. The use and receiving approval from PayPal is subject to the terms of use and the privacy policy of PayPal and not of the website.
12. The clearing of the customer’s credit cards is carried out through a clearing company bound by a binding agreement with the company and therefore the company does not keep the details of the customer’s payment methods and is not responsible for any act and/or omission of the clearing company in relation to this.

Supply and deliveries

Shipping cost with courier company and personal delivery 55.00 NIS. Your satisfaction with my jewelry is the most important thing to me. I authorize a full refund on all items if made within 14 days of the date of receipt of the package by you, in its original packaging, without defect, and as long as the jewelry has not been worn and is returned exactly as you received it. The refund will be made within two weeks (not including the shipping cost) so please be patient until your account is credited. Any request for credit please send to hilaschneider@gmail.com

Cancelling a transaction

What is stated in this section is subject to the provisions of the Consumer Protection Law.

• The customer may cancel the order placed in any of the cases and under the conditions specified below:
• Any credit will be transferred to the credit card on which the order was made only, and in accordance with the credit company’s schedules.
• In the event of cancellation of a transaction before the product is sent to the customer, the funds paid for the transaction, including the shipping fees, will be returned to the customer. Financial credit will be given according to what is stated in the law.
• In case of cancellation of a transaction after the product has been sent to the customer that is not due to a defect or discrepancy, the customer’s money will be refunded to him within 14 days of receiving the item back, with the exception of a cancellation fee of 5% or NIS 100, whichever is lower. The product will be returned at the customer’s expense. The refund will be given on the condition that the item is returned without use and/or defect and/or damage, in its original packaging within 14 days of receipt. If the product was returned other than as stated in this section, the customer will not be credited at all.
• Refund is conditional on the product costing over NIS 100.
• The company has the sole discretion regarding determining the condition of the returned products.
• No monetary credit will be given for products for which no monetary consideration has been paid, such as sales or gifts.

Diversity and Jurisdiction

1. The company and it alone shall be entitled to assign, transfer or encumber its rights (including its right to receive payment from the customers) and/or its obligations to any third party of its choice and without any need to obtain the user’s consent, in advance and/or retrospectively.
2. Any matter arising from and/or relating to the use of the website and/or these terms of use shall be discussed exclusively in the competent court in the city of Tel Aviv, and as far as a district court is concerned – exclusively in the district court in Tel Aviv, and only in them.
3. These terms of use, which as mentioned constitute a binding agreement between the company and the user, exhaust the agreements between the parties and supersede any representation and/or commitment and/or agreement given in writing and/or orally by any of the parties.
4. No waiver, discount, avoidance or delay by the company in exercising its rights according to these terms of use shall not be interpreted as a waiver or prevention unless made in writing.
5. All messages sent to the company will be considered as having been received on the next business day after the date on which they were actually received (provided that the user has a reference to the actual receipt). In the case of messages sent to the user through the website, these will be considered as having been delivered at the time the website services were first used after the message was sent.
6. Messages to the company must be sent via e-mail to the address hilaschneider@gmail.com